Note that not all items are updated in real time with tracking, and right now there are delays due to massive lock downs and quarantines that have caused postal carriers to be understaffed. 

Also note that if your order was placed within a few days, that it might not be reflected yet in the tracking. This does not mean there is a problem or your order wasn't shipped. But since we are using a 3rd party tracking site, it can take several days for the shipping information to be updated in the online tracking system. 

If you'd like us to give you an update on your order, then just email our team at support@fiitg.com.